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Multi-Tenant Enterprise Knowledge Assistant

A B2B knowledge assistant with strict tenant isolation, per-workspace embeddings, and role-scoped retrieval.

LlamaIndexPineconeFastAPIPostgreSQL
Abstract indigo and amber cover illustration for the Multi-Tenant Knowledge Assistant project, showing namespaced vector shards separated by tenant-scoped light bands.

Highlights

  • Namespaced vector indexes per tenant with row-level ACL enforcement.
  • Connectors for Confluence, Notion, Zendesk, and Google Drive with delta sync.
  • SSO-aware retrieval filters mirroring the source system's permissions.

Outcomes

  • Onboarded 20+ enterprise tenants on shared infra with zero data crossover.
  • Reduced internal support deflection cost by 38% in the first quarter.

Stack

  • LlamaIndex
  • Pinecone
  • FastAPI
  • PostgreSQL
  • Redis